cloudzor.ch

Frequently Asked Questions

Find answers to our most common questions about game server hosting—from setup and performance to mods, security, and support.

1. Introduction

Welcome to the cloudzor.ch game server hosting FAQ. Here you'll find answers to common questions about setting up and managing your game servers.

2. What is Game Server Hosting?

Game server hosting provides dedicated servers for running multiplayer game environments, ensuring low latency and high reliability for an optimal gaming experience.

3. How Does Prepaid Game Server Hosting Work?

Our prepaid model allows you to pay in advance for game server hosting credits, which are then deducted as you use the resources—eliminating recurring bills and surprises.

4. Which Games Can I Host?

We support a wide range of popular multiplayer games. Whether you’re into FPS titles, strategy games, or sandbox adventures, our platform is built to host many different game servers.

5. How Do I Manage My Game Server?

You can manage your game server using our intuitive control panel, which offers real-time monitoring, configuration options, and server management tools.

6. What Control Panel Do You Use?

Our control panel is built for ease-of-use and functionality, providing features like server restarts, performance metrics, and configuration settings at your fingertips.

7. What Are the Hardware Specifications?

Our game servers are powered by AMD Ryzen 7 9700x processors paired with NVMe SSDs, ensuring fast processing and low-latency performance for gaming.

8. Where Are Your Datacenters Located?

We partner with leading datacenters such as Skylink, OVH, Rubaix, and Maincubes Germany to provide robust connectivity and low-latency performance worldwide.

9. What Uptime Can I Expect?

Our services come with a 99.9% uptime guarantee, ensuring your game server is available when your players need it most.

10. How is Latency Optimized?

By using high-performance hardware and strategically located datacenters, we optimize network routes to minimize latency and provide a smooth gaming experience.

11. How Do I Install a Game Server?

Installation is straightforward. Select your game from our supported list, and our control panel will guide you through the setup process with one-click installations and automated configurations.

12. How Are Game Updates Handled?

Our system automatically updates your game server software to the latest stable release, ensuring compatibility and security without manual intervention.

13. Can I Install Mods or Custom Plugins?

Yes, our hosting environment supports mods and custom plugins. You can easily upload files and manage mods through our control panel.

14. Can I Customize Server Configurations?

Absolutely. Advanced users can access configuration files and adjust settings to optimize gameplay, server performance, and resource allocation.

15. Are Automated Backups Available?

We offer automated backup solutions to safeguard your game data. You can restore previous states in case of unexpected issues or data loss.

16. Do You Provide DDoS Protection?

Yes, DDoS protection is integrated into our game server hosting to defend against attacks and ensure uninterrupted gameplay.

17. How Can I Monitor Server Performance?

Our control panel displays real-time performance metrics such as CPU usage, memory consumption, and network traffic, allowing you to monitor and optimize your server.

18. Can I Scale My Server as My Player Base Grows?

Yes, you can easily scale your game server by upgrading your plan or adding more resources through your account dashboard.

19. What Network Bandwidth Is Provided?

Our plans include ample bandwidth to support large player bases and high data throughput, ensuring smooth connectivity and minimal lag.

20. How Do I Restart My Game Server?

Server restarts are managed through the control panel. You can schedule restarts or perform them manually with a single click.

21. Can I Schedule Automatic Restarts?

Yes, you can set up automatic restart schedules to keep your game server running optimally and apply necessary updates without downtime.

22. Is 24/7 Support Available for Game Servers?

Our dedicated support team is available 24/7 via live chat, email, and ticketing to assist you with any game server-related issues.

23. How Do I Migrate My Existing Game Server?

We offer migration tools and personalized support to help you move your existing game server to cloudzor.ch with minimal downtime.

24. Is There a Trial Period for Game Server Hosting?

Yes, new users can take advantage of a limited trial period to test our game server hosting features before committing to a full plan.

25. How Many Player Slots Can I Host?

The number of player slots available depends on your chosen plan and resource allocation. Our flexible plans let you choose the right configuration for your community.

26. Can I Integrate Voice Chat on My Server?

Voice chat integration is supported. You can install third-party voice chat plugins or use dedicated services to enhance your gaming experience.

27. Is Anti-Cheat Software Supported?

Yes, you can install and configure anti-cheat software to protect your game server from unfair play and ensure a level playing field.

28. Can I Run Custom Scripts on My Server?

Our platform supports custom scripts, allowing you to automate tasks, manage game events, or add unique functionalities to your server.

29. How Do You Ensure Server Security?

We employ robust security measures, including firewalls, encrypted connections, and regular security audits, to protect your game server and player data.

30. How Do I Configure Game-Specific Settings?

Our control panel provides options for game-specific settings, enabling you to adjust gameplay parameters, maps, modes, and more to tailor the experience.

31. How Is Resource Allocation Managed?

Resources such as CPU, RAM, and storage are allocated based on your selected plan. You can monitor and adjust these resources in real time via your control panel.

32. How is Server Maintenance Handled?

Regular maintenance is performed to ensure optimal performance. We notify users in advance of any planned maintenance that may affect server availability.

33. Are Server Logs Accessible?

Yes, detailed server logs are available in your control panel. These logs help you troubleshoot issues and monitor game server activities.

34. How Do I Integrate Third-Party Plugins?

You can easily integrate third-party plugins via our control panel. Simply upload the plugin files and follow the provided instructions to activate them.

35. What is the Billing Cycle for Game Server Hosting?

Our prepaid billing cycle means you pay in advance for the game server resources you use, with no recurring monthly fees or hidden charges.

36. How Do I Monitor My Account Credit?

Your account dashboard displays your current credit balance, usage statistics, and transaction history, allowing you to manage your prepaid balance effectively.

37. What Payment Options Are Available?

We support various payment options, including credit cards, PayPal, and bank transfers, ensuring a secure and convenient payment process.

38. Can I Upgrade My Game Server Resources?

Yes, you can upgrade your server resources at any time. Simply log into your account and choose the upgrade options that best fit your growing player base.

39. What Future Improvements Are Planned?

We continuously invest in enhancing our game server hosting platform with new features, performance upgrades, and additional game support to meet evolving gamer needs.

40. How Can I Provide Feedback or Request New Features?

We value community input. You can submit feedback or feature requests via our support channels or community forums, and our development team will consider them for future updates.

Cloudzor – Future of Gaming Hosting

Founded in 2015, we evolved from tmservers.de into a leader in gaming server hosting. Enjoy unmatched performance and top-tier support.

Rated 4.9/5.0

Frequently Asked Questions

Got questions? Check out these FAQs from our latest customers. If you need further assistance, explore our knowledge base or reach out to our support team.

  • You can contact our customer support via Discord, email, or our website's contact form. Our support team is available 24/7 to assist you.

  • We accept payments exclusively through PayPal.

  • Yes, our game server hosting services are available internationally with multiple regional options to ensure optimal performance.

  • You can modify or cancel your server order within 24 hours before it is provisioned. After provisioning, changes cannot be made.