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Privacy Policy

Last Updated: October 22, 2024

Introduction

Welcome to Nusantara, your trusted game service provider. We are committed to safeguarding the privacy and security of your data. This Privacy Policy sets out our practices in compliance with the General Data Protection Regulation (GDPR) and relevant United Kingdom legislation.


Information We Collect

2.1. Information you provide to us
  • Account Information: Username, email address, password, and address.
  • Payment Information: We collect payment details such as credit card numbers, processed in strict compliance with the GDPR.
  • Personal Details: Names, addresses, and other identifiable information.

2.2. Automatically collected data
  • Log Data: IP address, browser type, device information, etc.
  • Game Data: Game saves, custom configurations, in-game interactions.

2.3. Information from third-party sources
  • Data we receive from affiliates, payment processors, and other partners.


Use of Your Information

  • Account Management: To set up, manage, and maintain your account.
  • Service Provision: To deliver, maintain, and improve our services.
  • Billing and Payments: To process transactions securely.
  • Communication: For service updates, billing alerts, and promotional content.
  • Support and Feedback: To address your queries and enhance user experience.
  • Analytics: To understand user behavior and optimize our services.

Our Stance on Selling Personal Data

We value your trust: we do not sell any of your personal data. This commitment extends to every user without exception.


Data Processing & GDPR

  • Transparency about how we use your data.
  • Purpose Limitation: We only collect data necessary for specified and legitimate purposes.
  • Data Minimisation: Only the minimal necessary data is collected.
  • Accuracy: We take steps to correct or delete inaccurate data.
  • Retention Control: We store data only for the necessary period.
  • Data Protection: We employ advanced security measures.

Data Disclosure

  • Third-Party Service Providers: Exclusively to support our offerings, under strict GDPR-compliant agreements.
  • Legal Obligations: If required by law within the United Kingdom.

Your Rights Under GDPR

  • Access your data.
  • Rectify incorrect data.
  • Erase your data.
  • Restrict or object to data processing.
  • Data portability.
  • Lodge a complaint with a supervisory authority.

Changes to This Privacy Policy

Periodically, we may update our Privacy Policy. Any changes will be communicated and made accessible on our platform.


Cloudzor – Future of Gaming Hosting

Founded in 2015, we evolved from tmservers.de into a leader in gaming server hosting. Enjoy unmatched performance and top-tier support.

Rated 4.9/5.0
Why Choose Cloudzor.ch?

Discover the features that set Nusantara apart from the rest.

Uptime 99,9%

Our infrastructure, housed in top-tier data centers with the most reliable uplinks, allows us to offer our clients an impressive 99.5% uptime for their services.

Support 24 / 7

We are dedicated to supporting you at all times. Our 24/7 Support Team is available to address any commercial or technical issues you may encounter.

DDoS Protection

ur services are protected by enterprise-level security against DDoS attacks, with a capacity of up to 17Tbps, ensuring your services remain online seamlessly.

NvMe Storage

Immerse yourself in lightning-fast load times and seamless performance with NVMe storage technology, providing unparalleled speed and responsiveness.

Ultra-Fast Infrastructure

Our hosting network is powered by high-performance AMD Ryzen 9 dedicated servers, delivering unparalleled game server performance.

Powerful Panel

We use Pterodactyl as our premium control panel for game servers. This user-friendly and efficient platform is ideal for managing any project.

High Quality

We have been on the market for more than 4 years. Customers who trust us include AR, Kozmos, Skidz RPG, JustWhatever, cloud7, FTR, and many more.

Tools

For your Trackmania Server, we provide XASECO as the server controller, offering advanced features to enhance your gaming experience.

Our Own Panel

Our panel gives you the ability to start and stop your server, access databases and FTP, and view live statistics—all in one place.

Our Global Reach

With data centers around the world, we're always close to you.

World Map

Discover Our Gamepanel Features

Experience complete control over your game server with our powerful panel features

Live Console Overview

Monitor your server in real-time with our advanced console interface that provides detailed logs and instant command execution.

Advanced Server Properties

Full control over your server configuration with easy-to-use interface for modifying server properties and settings.

Wide Range of Plugins

Access to an extensive collection of plugins to enhance your server functionality and player experience.

Customizable Modpacks

Create your unique gaming experience with our customizable modpack system, supporting various game versions and modifications.

Live Console Overview screenshot

Frequently Asked Questions

Got questions? Check out these FAQs from our latest customers. If you need further assistance, explore our knowledge base or reach out to our support team.

Trackmania FAQ

  • You can create a server login on the Trackmania player page. Log in, click on Dedicated Servers, enter your Player-Key, your desired server login, password, and specify the server location. Save, and you're done!

  • Your validation code is the last 3 digits of your player key. If you purchased the game via Steam, check your Trackmania game details under "Details" in your library to find your player key.

  • This is the username you created during the initial installation of the game. It is required to grant XASECO rights, without which you cannot administer your server in-game.

  • Your contact information is needed to provide access data for our panel and support services.

  • The dedicated.cfg file is located under: /home/container/tmserver/GameData/Config

  • $000 to $fff: Color $i: Italic $s: Shadow $w: Wide character spacing $n: Narrow character spacing $g: Default color $z: Default settings $$: To display a dollar sign Example: $i$f00cloud$33Fzor.de will make the name red, blue, and italic.

  • Go to the Backup section in your panel and click "Create Backup."

  • Launch TrackMania, select "Play Online," then "Create." Choose maps and save settings to generate a MatchSettings file in Documents/TrackMania/Tracks/MatchSettings. Upload this file to your server and add maps as needed.

Minecraft FAQ

  • Our dedicated Minecraft servers run on Ryzen CPUs (4GHz +) and NVMe SSDs.

  • Yes, you can upgrade your Minecraft server at any time without disruption. Simply log into your client area, select the upgrade option, and choose the plan that best suits your needs.

  • All Minecraft servers are set up instantly. As soon as you place an order, your Minecraft server will be ready and accessible.

  • Yes, our dedicated Minecraft servers run day and night, without stoppages. Our Minecraft servers are designed to operate 24/7 with maximum performance.

  • Yes, you can backup all files on your Minecraft server, as well as restore your server to a previous version if data is lost.

  • Yes, you can install plugins and mods on your Minecraft server to enhance your gameplay experience. Refer to our knowledge base for detailed instructions on how to install them.

  • Yes, you can choose your server location when setting up your Minecraft server to ensure the best performance based on your geographic location.

  • You can change the difficulty level in Minecraft by accessing your server settings and adjusting the difficulty in the "server.properties" file. Reload the server for the changes to take effect.