1. Introduction
Cloudzor.Host ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share information when you use our websites, control panel, client area, and hosting services (collectively, the "Services").
2. Data We Collect
- • Account Information: Name, email, billing address, and payment details
- • Server Data: Configuration, logs, uploaded worlds, mods, and backups
- • Technical Data: IP address, browser type, OS, and usage logs
- • Support Data: Communications and tickets with our support team
- • Cookies/Analytics: Session cookies and usage analytics
3. How We Use Your Data
- • Provide, operate, and maintain the Services
- • Process payments and billing
- • Send service updates and account notifications
- • Improve and secure our Services
- • Respond to support requests
- • Comply with legal obligations
6. Security
We implement industry-standard measures including encryption, firewalling, and DDoS mitigation. No system is 100% secure—use strong passwords and keep backups.
7. Data Retention
We retain account and billing data while your account is active and as required by law. Backups and server data are deleted upon cancellation.
8. Your Rights
- • Access, correct, or delete your personal data
- • Export your data in a portable format
- • Object to certain processing
- • Withdraw consent where applicable
- • Contact support to exercise rights
9. Children's Privacy
Our Services are not directed to children under 13. We do not knowingly collect personal data from children. Contact us if you believe we have.
10. International Transfers
Your data may be transferred and stored on servers outside your country. We implement safeguards to protect international transfers.
11. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or for legal reasons. Updates become effective upon posting.
12. Contact
For privacy inquiries, data requests, or complaints, open a ticket via your client area or email support.