cloudzor.ch

Privacy Policy

This Privacy Policy describes how cloudzor.ch collects, uses, and shares your personal information when you visit our website or use our services.

1. Introduction

We are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines our approach to data protection, including how and why we process your personal data, and the legal rights you have in relation to your personal data.

2. Personal Data We Collect

Account Information: Name, email address, billing details, and other basic info needed to provide our hosting services.

Technical Data: IP address, login data, browser type, time zone, operating system, and platform.

Usage Data: Information about how you interact with our site and services, including pages viewed and features used.

3. How We Use Your Data

Service Provision: We use personal data to create and maintain user accounts, process orders, and provide customer support.

Analytics & Improvement: We analyze usage data to improve our services, troubleshoot technical issues, and optimize user experience.

Marketing: We may send newsletters or product updates if you have opted in to receive them.

4. Sharing Your Data

We may share personal data with third-party service providers (e.g., payment processors) who assist us in operating our services. These providers must process your data only on our behalf and in compliance with relevant data protection laws.

5. Your Rights (GDPR & More)

Under applicable data protection laws, you may have the right to:

  • Request access to the personal data we hold about you.
  • Request correction or deletion of your personal data.
  • Object to or restrict the processing of your personal data.
  • Request data portability in a commonly used format.

If you wish to exercise these rights, please contact us at: privacy@cloudzor.ch.

6. Data Security & Retention

We implement security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Retention periods vary depending on the nature of the data and legal requirements; generally, we keep data as long as necessary for the purposes set out in this Privacy Policy.

7. Children's Privacy

Our services are not intended for individuals under the age of 16, and we do not knowingly collect personal data from such individuals. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Please check back periodically to stay informed of any updates.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Cloudzor – Future of Gaming Hosting

Founded in 2015, we evolved from tmservers.de into a leader in gaming server hosting. Enjoy unmatched performance and top-tier support.

Rated 4.9/5.0

Frequently Asked Questions

Got questions? Check out these FAQs from our latest customers. If you need further assistance, explore our knowledge base or reach out to our support team.

  • You can contact our customer support via Discord, email, or our website's contact form. Our support team is available 24/7 to assist you.

  • We accept payments exclusively through PayPal.

  • Yes, our game server hosting services are available internationally with multiple regional options to ensure optimal performance.

  • You can modify or cancel your server order within 24 hours before it is provisioned. After provisioning, changes cannot be made.