Your data. Your control.

1. Introduction#

Cloudzor.Host (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share information when you use our websites, control panel, client area, and hosting services (collectively, the “Services”).

2. Data We Collect#

• Account Information: Name, email, billing address, and payment details (processed via third-party gateways).
• Server Data: Configuration, logs, uploaded worlds, mods, and backups you create.
• Technical Data: IP address, browser type, OS, device identifiers, and usage logs.
• Support Data: Communications, tickets, or chat messages with our support team.
• Cookies/Analytics: Session cookies, preferences, and aggregated usage analytics.

3. How We Use Your Data#

• Provide, operate, and maintain the Services.
• Process payments and billing.
• Send service updates, invoices, and account notifications.
• Improve and secure our Services via analytics and monitoring.
• Respond to support requests and technical issues.
• Comply with legal obligations and enforce our Terms of Service.

4. Sharing & Disclosure#

We do not sell your data. We may share limited information with:

• Payment Processors to handle payments securely.
• Infrastructure Providers (data centers, carriers) to operate the Service.
• Legal Authorities if required by law, court order, or to protect safety.

5. Cookies & Tracking#

We use cookies and similar technologies to maintain sessions, remember preferences, and analyze traffic. You can disable cookies in your browser, but some features may not function properly. See our Cookies Policy.

6. Security#

We implement industry-standard measures, including encryption in transit, firewalling, DDoS mitigation, and access controls. No system is 100% secure—use strong passwords and keep backups.

7. Data Retention#

We retain account and billing data while your account is active and as required by law. Backups/server data are retained per plan and deleted upon cancellation or termination, subject to grace periods.

8. Your Rights#

Depending on your jurisdiction (e.g., GDPR, CCPA), you may have the right to:

• Access, correct, or delete your personal data.
• Export your data in a portable format.
• Object to certain processing (e.g., marketing).
• Withdraw consent where applicable.

To exercise rights, open a support ticket or contact us directly.

9. Children’s Privacy#

Our Services are not directed to children under 13 (or the minimum age in your country). We do not knowingly collect personal data from children. If you believe we have, contact us to delete it.

10. International Transfers#

Your data may be transferred and stored on servers outside your country. We implement safeguards in line with applicable laws to protect international transfers.

11. Changes to This Policy#

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. Updates become effective upon posting. Material changes will be announced in advance when feasible.

12. Contact#