Contact Cloudzor

Choose the right department or use the form below — we’ll get back to you as soon as possible.

Time-critical or outage?

Open a ticket for fastest routing and SLA handling.

Open Ticket

Quick chat on Discord

Ping the team for informal questions or follow-ups.

Join Discord

Departments

@
Abuse
abuse@cloudzor.ch
Report abuse, DMCA or security incidents.
@
Help
help@cloudzor.ch
General questions, onboarding, guidance.
@
Contact
contact@cloudzor.ch
Press, partnerships, business inquiries.
@
Info
info@cloudzor.ch
Product details, invoices, documentation.
@
Support
support@cloudzor.ch
Technical support & outage reports.

Heads-up about technical topics

  • • Complex or specialised requests (custom setups, migrations, modpacks, panel changes) can take longer.
  • • For time-critical incidents (outages, payments, data loss) please open a ticket or contact us on Discord.
  • • Typical reply times: 13:00–21:00 CET, Mon–Sat. Most messages get a first response within < 2 hours.

Send us a Message

By sending, you agree that we process your data to handle your request. For urgent cases, use ticket or Discord.

Mon–Sat: 13:00–21:00 CET · Typical first response < 2h